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There’s no shortage of things that keep business leaders awake at the night – competition risks, regulatory risk, customer demands, and more. But one thing many are not noticing is the possibility to automatize processes within the firm which can reduce turnaround times, eliminate mistakes, and improve overall efficiency and profitability.

Automating a process means moving the manual, tedious step-by-step procedure into a simple and more efficient digital format, or function, that is activated when data is entered or another event. This allows workers to concentrate their efforts on more meaningful tasks which will enhance employee satisfaction and improve customer relations.

For example lawyers may have a lengthy process that requires the gathering and review of numerous documents like engagement letters or court pleadings, and contracts. Automating workflows that direct these documents to the correct person at the right moment can help you complete more work that is billable in a day, while minimizing the risk of compliance and providing customers with a more timely and personalized service.

The key to success in automation is understanding the current workflow and identifying which processes are good candidates for automation. A methodical and thorough approach allows businesses to avoid wasting time on inefficient and non-critical processes, while also gaining confidence in automation technologies. The first step is to determine whether a process adds value in the long run, and also examine how easy it would be to convert to an automated workflow.